If you need IT support, please submit your request through the appropriate link below. This system helps ensure IT needs are routed to the right place and addressed in a timely manner. Please note, if you reach out to an informatics analyst directly, they will not be able to assist you until a request has been submitted.
Need NOAH IT Assistance? We are here to help!
- Epic workflow issues
- Creating a tip sheet
- Need documents from old basecamp
- Insurance website access
- Doxy access or issues
- Compliatrics access, build, or issues
- IT assistance in general
- Signal Data
- SharePoint Access
- When in doubt, submit a ticket and we will be happy to assist
Something broken? Get it fixed
- Acute Epic break
- Computer/IT equipment is broken or not working
Have a good idea? Help us get better
- Epic optimization
Need a report? NOAH Report Request
Ticket under construction: NOAH Outreach and Communication
- Change to existing Patient Communication
- Patient Education/Reminder
- Call to Action
- Care Gap Closure
- New Patient Outreach
Questions or concerns about IT: Please email the NOAH IT team: noah_it_informatics_team@honorhealth.com
Questions or concerns about reporting: Please email the NOAH BI Team: NOAHBITeam@honorhealth.com
IT or Epic urgent or emergent matters- Please contact Dr. Rosas, Tina Hasemeier (Informatics Manager), or Brandy Riviezzo (BI Manager).