IT Requests

If you need IT support, please submit your request through the appropriate link below. This system helps ensure IT needs are routed to the right place and addressed in a timely manner. Please note, if you reach out to an informatics analyst directly, they will not be able to assist you until a request has been submitted.

Need NOAH IT Assistance? We are here to help! 

  • Epic workflow issues
  • Creating a tip sheet
  • Need documents from old basecamp
  • Insurance website access
  • Doxy access or issues
  • Compliatrics access, build, or issues
  • IT assistance in general 
  • Signal Data
  • SharePoint Access
  • When in doubt, submit a ticket and we will be happy to assist 

Something broken? Get it fixed

  • Acute Epic break
  • Computer/IT equipment is broken or not working

Have a good idea? Help us get better 

  • Epic optimization

Need a report? NOAH Report Request

Ticket under construction: NOAH Outreach and Communication

  • Change to existing Patient Communication 
  • Patient Education/Reminder 
  • Call to Action 
  • Care Gap Closure 
  • New Patient Outreach

Questions or concerns about IT: Please email the NOAH IT team: noah_it_informatics_team@honorhealth.com

Questions or concerns about reporting: Please email the NOAH BI Team:  NOAHBITeam@honorhealth.com

IT or Epic urgent or emergent matters- Please contact Dr. Rosas, Tina Hasemeier (Informatics Manager), or Brandy Riviezzo (BI Manager).

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