Welcome back to Monthly Motivation, where we celebrate your hard work, empathy, and commitment to the patient experience by publishing some of the awesome feedback we’ve received from patients! Take a look below for some of the amazing feedback that we received in August!
Cholla
Copperwood I & II
Desert Mission
Midtown
Palomino
Venado Valley
Cholla
Cholla Behavioral Health:
- Excellent
- Susan is great!!
- Leanie and Jacqueline. are amazing people. Sabrina was also very helpful at the front desk. Thank you.
- Everyone was super attentive and helped me understand anything I needed help with. Literally the best mental health care I’ve experienced in nearly 30 years. They don’t over prescribe.
- My clinician Susan Barnes is very equipped for reaching and receiving answers for my issues. Please retain her on your staff.
- Nothing at this time.because I am very please with everyone I work with.
- No improvements needed, Mary my counselor is just great
- Millie has good insight on both of our concerns and communication challenges.I felt like progress was made for both of us.
- Clay, Susan, Mimi and the front desk… all a great care team experience
- Nothing, everything was perfect
Cholla Community Resources:
- Todo estubo exelente
- Love it
Cholla Dental:
- Tammy #1
- Excellent service and care by Dr. Youssef and her staff.
Cholla Medical:
- Excellent service!
- It was great
- Good
- Just stay as you are.
- The receptionist let me know that they were running late and offered me a snack or some fruits and vegetables. It’s a real nice touch. The doctor was very nice and created me talked with me. You know figured out what all she could do to help me and everything so everything was quite nice and yes, I would recommend and I love my doctor, and the receptionist exactly what I would do when I was a medical assistant and we were running late. I let the patient know it’s very important that you and And the training that you did for the doctors and the staff is really good
- No tengo otro comentario, gracias
- My PCP, Elena Kaitschuck was awesome. The nutritionist, Jason, was very informstive and his handouts were so helpful!!! No one talked to me about diet previously which is so unfortunate! A must for healing the thrush!!!
- Staff was very friendly and helpful, thank you
- El doctor Enrique está llevando mi especialidad y lo está haciendo muy bien
- The office staff and medical staff were very helpful, friendly, and professional. I enjoyed talking with my doctor and discussing my concerns in meaningful manner.
- I really appreciate this clinic , the people are kind and efficient, if I’m sick I can usually get in same day which is a life saver , thank you Noah clinic
- Unicamente darles las gracias y que sigan igual de amables y atentos todo esta super bien gracias.
- I love it there
- I really love it your service.
- Muy agradecida por su amabilidad y empatia para con todos pero especialmente para con quienes no hablamos ingles , su exlente forma de atendernos nos hace sentir comodos y con la confianza que nos brindaran una exelente atención. MUCHAS GRACIAS.
- Doing a good job
- Whallon is awesome. He listens and takes in my feedback, reviews possible treatments plans, explained the results of the MRI of my cervicals thoroughly, and made referrals for me for further evaluation and treatment.
- Excellent bedside manner
- They were knowledgeable about my request/referral.
- Para todo está muy bien el personal muy atento
- Dr Manuel and her Assistants were absolutely amazing. They all deserve raises and more
Cholla Nutrition:
- I’m so happy with the care i received from Noah…The Doctors and staff are amazing ladies at the front desk are kind and helpful the girls who take our blood is very professional The whole staff is amazing. Thank you.
- Jennifer is amazing.
- Very helpful and kind
- I always appreciate JP! I’d send him a Christmas card if I could.
- I have over 14 years of experience dealing with psychiatric care . This has been hands down the best place for me. Everyone is so understanding and genuinely listens and respects what you have to say. JP is the first psychiatrist to involve me in the conversation that is my mental health. Thank you to everyone! I tell everyone about you guys!
- They were great..
- This new clinic is so much closer to my home than Palamino clinic. It’s so nice there they done a beautiful job building this clinic. Not sure I’m so happy about not seeing the doctor I’ve had for 6 years but in my old age I can’t drive so far anymore. They have a outreach there, it’s also a hydration station. Food boxes, they have a Lab and a Pharmacy now that’s service. I’m most likely going to switch over to this Cholla clinic for my further needs.
- Tim does a great job walking me through the care plan and explaining what he’s thinking and asks if that’s ok with me
Copperwood I & II
Copperwood Community Resources:
- Everyone was very helpful and made me feel welcome. I appreciated the staff wanting to make me aware of all resources available to me.
Copperwood Medical:
- Everyone that I interacted with was great and really listened to what I need and wanted.
- Very accommodating and friendly
- I went in for my first visit as a new patient to establish care with NP Graceanne Carew. She is so sweet took her time made sure I understood everything. The MA was also very sweet and nice as well. So glad I found a PCP office that I felt welcomed.
- Pretty much a perfect visit.Everyone was very nice & genuine.They care.
- First time with doctor yelder absolutely loved her.
- New primary is informative and not condescending and knowledgeable even though I was a little stubborn about a urologist
- Kaylee was GREAT!!! Everything was great!
- Chelsea Manalese was very easy to talk with and very understanding. I would have no problem recomending NOAH
- Para mí tienen un excelente servicio estoy muy contento
- Estoy súper contenta. De esta clínica
- Nurse practitioner Carew was amazing! She really listened, was honest & helped me with my need. She went above & beyond to make sure we had a plan on getting me better.
- Dr Carew is absolutely amazing. I’ve never felt more seen or cared about by a doctor in my life.
- Thank you!!
- I really like Kaylee Wada.
- Me siento feliz y agradecida por su atención 🙌
- No, just keep up great work
Copperwood II Behavioral Health:
- They are just a wonderful caring group of people.
- My therapist Heather C. is excellent with guiding me to see things from diffrent perspectives. She provides me with tools to help myself, even when I have had some really horrible days. I appreciate her very much. Thank you
- Perfect service
- Noah Palomino Health center is absolutely the best! And I’m so glad to be a patient there. Excellent and upstanding staff!
- I never felt truly comfortable in a medical setting before, but patrick genuinely made me feel safe enough to open up. i know he wasn’t my counselor and was just there for intake but i appreciated him a lot.
- Our first experience with behavioral health and Mr. Timothy Bradford was a positive one and we so appreciate his professionalism and knowledge in the assessment process. Thank you Noah Clinic for such a great program that houses multiple disciplines to help one patient with all that is needed.
- The staff is always nice and respectful and So friendly thank you
- Very Pleased with Noah.
- Patrick is amazing. I’ve been seeking care for 10 months and had pretty much giving up, but he gave me Hope. I feel like the whole staff cares
Copperwood II Community Resources:
- Everyone I have been in contact with at NOAH has been respectful, helpful, and interested in my needs.
- I’m friendly stuff in the office
Copperwood II Psychiatry:
- Cesar has always been very compassionate and skillful in his abilities
- Very satisfied with staff and clinician I was assigned. No complaints.
- Farrah is great!
- Caitlin Dale was amazing and she really helped me overcome my anxiety & dizzy spells under medication she recommended. We accomplished the goal with no medication & mentally I’m 100 % better. Thank you again 😀
- I received excellent health care from Caitlin Dale, PO.
Desert Mission
Desert Mission Behavioral Health:
- Kyra C is PHENOMENAL, as is the support staff. I hope you liked the donuts & bananas!
- Behavioral health representative is very good listener. And she has helped me in a lot of problems. Family problems or whatever I need. Thank you.
- Everyone at NOAH is pleasant, kind & caring. I am truly grateful for NOAH & the care I receive.
Desert Mission Community Resources:
- Thank you
- The woman i talked to helped me figure out a plan of action and i think it will help a lot. She was a very good resource for info that i didn’t know about previously.
Desert Mission Dental:
- Doing a great job 👌
Desert Mission Medical:
- Excellent service
- Ninguno son excelentes
- Great service overall, I believe the wait is normal. Love the place
- Para mi todo esta muy bien.
- Muy bueno y amable
- Everyone was friendly helpful.
- A very friendly and courteous staff!!
- I love Lisa, she always listens to my concerns and shows me that she cares about my health. She is the reason I go to DM.
- Es muy buen servicio
- Pues llo estoy muy contento con la a lluda que nos dan muchas gracias
- Angie was awsome very professional and though.
- Muy profesional y amable el personal siempre, gracias!!
- Excellent care and concern provided by all, I am Blessed by your providers
- All staff was helpful and efficient
- Quick and friendly and skilled..awesome blood draw..thx
- Todo bien gracias por su atención excelente
- Muy buenos servicios grsias a todo el personal que trabaja ahi
- From when I walked in to when I left I felt that they definitely put patient care first. I appreciate how they all treated me throughout the appt.
- Todo perfecto
- I was very impressed by the cleanliness of the clinic and the friendly, pleasant staff working there.
- Muy bien muchas grasias por sus buenas atenciones y grasias a todo el personal que trabaja ahi
- Kelly is amazing
- Everybody did a fine job thank you
- The staff at NOAH are absolutely amazing! My daughter and I are treated with dignity and respect and not like a number and wallet.
- Thanks for great care!
- Thank you for being there for me your the best
Desert Mission Psychiatry:
- The service is top notch
- Love how convenient the service is. Still feels very personal even though my appointments are virtual. Works very well with my schedule.
- Love my psyc providers
- Jordan Reuter & Kyra Castillo are AWESOME!
- Thr staff wad very professional. Danielle was awesome. She listened and looked at me while talking.
- Love the phone with the zoom makes life asker and my doctor very caring
- I was in dire need and the schedulers and providers showed quick and compassionate care. Jennifer and Robin in particular were simply amazing! Everyone there makes a great team and I know I must not be the only patient that benefits from their compassion and professionalism.
- I always look forward to my weekly meetings with Jay Percifield. Speaking with him feels like talking to a well-known friend. He consistently offers great advice and guidance, helping me navigate past issues, current struggles, and future challenges.
- So happy I found this place! So helpful and I feel really listened to.
Midtown
Midtown Behavioral Health:
- My PA (Enrique Flores Juarez) was amazing, one of the best interactions I’ve ever had
Midtown Community Resources:
- Todo bien
- Great.
Midtown Medical:
- Very friendly staff.
- Great customer service from start to end! That’s why this my “go to” health care provider.
- I have only good things to say about NOAH. Everyone from front desk to the providers are great. the best.
- Always my favorite doctors to visit.
- Rahman is an amazing physician!
- Every one is so nice
- Excelente equipo la atención fue genial
- gracias mui buen serviciomil gracias
- Very reliable staff
- Thank you for your care, it is appreciated Thank you Mr Navarro and staff.
- Got excellent care.
- Dr Hernandez took very good care of me.
- The whole staff are so polite and have your best interest in mind.Please let everyone know I said good job!
- Gracias por su atención al Doc
- Staff and NP Hernandez were very friendly and I liked that lab is in same building👍
- Everybody there is amazing and very helpful everytime I go.
- Good folks.
- Excelente Quico y muy amigables y respetuosos.
- Ashley Hernandez is the best !
- GREAT all around loved the way she explained it all
- Muy satisfecha con todos los servicios que me prestaron , relacionados con mi visita. Mil gracias.
- Dr Rhamen is great!
Midtown Psychiatry
- This was the easiest appointment I have been to in many years….Very Good Job NOAH!!!
- I love NOAH, always helpful and got me through tough times
- I like the convenience
Palomino
Palomino Community Resources:
- La atención y la comunicación con la persona que me atendió me hizo sentir muy bien muchas gracias
- I love the support you guys give and you guys are faster than access with information
- Todos muy amables y atentos todo muy limpio
- Tengo 3 años resinando su ayuda y a sido excelente, gracias a todo el personal de Noah, todo excelente…
- Todo está excelente
Palomino Dental:
- Exelente personal y buen servicio
- When I can think of anything, I’ll let you know. Service was flawless. Thank you!
- We love the entire NOAH group, all of the staff members!
- Sylvia and Dr. Sarrosa we’re very helpful with my dental issues. They are prompt with my concern and felt accommodated when I visited the clinic. All of the staff are nice, and quick with service. I appreciate all the staff who assisted with me throughout all my experience at NOAH. Thank you!!!
- I already referred a friend to your clinic. It’s a great place I didn’t know about it until my primary doctor referred me. Thanks for the referrals.
Palomino Medical:
- Excellent service
- Sin comentarios porque para mi todos estos años que me he tratado ahí son muy profesionales y si los recomendaría gracias a todo el personal médico por su buen trabajo yo los recomiendo
- Muy contenta de atenderme con los Doctires de Noah
- gracias
- Dr Gonzalez is very understanding and helpful, and the office staff are very great too. Thank you!
- It my first time meeting Dr Gonzalez and she was great! She listened and was very kind and on top of my care.
- Para mi todo es perfecto estoy muy contenta con el servicio que me dan lo unico que srme ace muy dificil para re nobat cusndo se me termina me gustaria saver como le ago para que no se me aga dificil mil gracias 😊😊
- I was very pleased with the conversation I had with Dana. Mainly regarding A1Cs.
- Muchas gracias por su atención
- I get excellent care and never feel I am being rushed through appointments.
- Todo perfecto todo el personal muy amables
- Todo muy bien muchas gracias 💕
- Amazing quality care! Thank you to the peds providers who take such good care of my children.
- Avila always amazing she is very helpful and keeps us informed. The staff at the front desk was very nice and kind. Very clean and organized office
- The whole experience was fantastic
- My granddaughter had a well check visit with Dr Bauer. She was very nice and took the time to answer all of our questions and listen to our concerns
- Sin comentarios porque todo esta muy bien
- All the staff are very friendly and helpful. Dr. Miles is an excellent doctor. I appreciate him.
- Very impressive staff. And Dr Miles has been great to work wiyh
Palomino Psychiatry:
- Always the best care and never rushed
- Thank you for your kindness especially when it comes to Behavioral Health. I even work in the field but still
- I’m so happy w Noah
Venado Valley
Venado Valley Behavioral Health:
-
Alyssa is AMAZING!!! she has helped me navigate through my many years of trauma. She listens and I know she has my best interest in mind when giving me feedback and suggestions. I can’t say enough good things about her. The front staff is great!
Venado Valley Community Resources:
- Excelente servicio y personal admirable
- Gracias bendiciones
Venado Valley Medical:
- Enjoy going there friendly non rush
- Dr Melissa is very thorough and give her full attention to your needs and questions gives you facts with kindness but doesn’t sugar coat anything let’s you know what her plans for your health is and even goes beyond to get you the needed equipment from your insurance …I kept her as my PCP be aize she doesn’t hid tho.gs just to save your feelings and she does it tactfully giving the proper referrals needed and always sets a timeframe for her follow up and for results to be giving! Very satisfied with her level of service and quality of care!
- The staff and my provider made me feel comfortable and at ease.
- I could not be happier with the care that I have received. Excellent staff!
- La mejor clínica recomendada
- My doctor, Amanda Foster, and Aubrey, her assistant are amazing human beings. I am really blessed to have them in my care. I’ve been really sickly and they have did everything possible to make sure that I was well taken care of put tears in my eyes when I didn’t have any word or anything like that, no food or nothing she did all of her ferments. Make sure that I need to go to the doctor and everything else and I really appreciate that. I’m really blessed to have her in my Life in my life and I really blessed to know that people like that need to be represented that you know they the right position to do what they do I really love them because how sickly I have been I just want to thank you so much for being in my life to help me and my family to make me better without them besides God there’s nothing I want to thank you so much for doing everything you possibly can to make sure that I return back to work and I just thank you so much for all the care and all your support and everything. God bless you. Hope you look at this. You know how grateful I am to.
- In general all good
- I won’t go anywhere else. I love the staff and my doctor at NOAH
- I can not think of anything at this time . Everything was great.
- I am very impressed with Dr Molyneux. She is smart, kind and spends time with her patients.
- Asen un Exelente trabajo nos atienden muy bien grasias NOAH
- The service was excellent
- I was just in complete shock by her attentiveness. I mean, she listened and she cared. She told me the route she wanted to take to find out what was wrong with me. And it was a lot. After that, I asked her if she would be my PCP. ❤️
- Dr Melissa MOLYNEUX was very nice & the staff there
Venado Valley Psychiatry:
- Thank You. Keep up the Good Work.
- Rey is an excellent professional and very knowledgeable.
Thank you for all that you do to make our patients’ experience at NOAH great! Tune in next month for more wonderful patient feedback.
If you have any questions about this feedback process, please reach out to Liana Brown librown@noahhelps.org.
