Important Social Media Guidelines

Almost everyone participates in one or more social media platforms and it can be a great way to provide information, keep in touch, and even make new connections. At NOAH, we value social media and the ability to use its many channels to share tools and stories aimed to inspire better health in our community. With remote workplace options, flexible schedules, and a team that feels like family, it’s easy to unintentionally blur the lines between personal and professional communication on social media.

To ensure we keep protected information safe, please follow the guidelines below when using social media for any reason:

  • Patients and employees are encouraged to use their personal accounts to share or like content posted on NOAH’s official social media channels.
  • If patients or employees create their own social media posts containing information about NOAH, content may not include information about patients (other than the person posting) or any other mentions that may be considered confidential.
  • Photos, audio, or video recordings obtained by anyone at a NOAH health center, administrative location, or remote workplace must be approved by marketing prior to posting on social media. This includes content generated in NOAH break rooms and personal workspaces such as home offices.
  • Photos or video recordings of anyone wearing NOAH branded gear (including but not limited to ID badge, t-shirts, scrubs, etc.) must be approved by marketing prior to posting on social media.

Everyone at NOAH is enthusiastic about the care we provide in our communities. Maintaining a consistent approach to any external communication protects our brand, goals, patients, and employees.

If you have any questions, please contact Michael Pearson at mpearson@noahhelps.org.

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