As part of NOAH’s ongoing commitment to operational excellence and cost efficiency, we are excited to announce the launch of a new courier service—a strategic initiative led by the Lean Team that is projected to save the organization approximately $37,000 annually.
What’s Changing?
To streamline logistics while maintaining the integrity of our deliveries, we will continue using the familiar blue and red totes for pharmaceutical transport. However, we are introducing two new tote colors to support expanded courier functions:
Yellow Totes: For instrument transport
Green Totes: For outbound USPS mail and cash deposits
Additionally, our orange interoffice mail envelopes will remain in use for correspondence between sites.
Why This Matters
This initiative is more than just a cost-saving measure—it’s a step toward greater self-sufficiency, accountability, and service reliability. By managing our own courier operations, we gain:
- Improved control over delivery schedules and routing
- Faster turnaround for critical items like instruments and cash deposits
- Reduced dependency on third-party vendors by consolidating them into a single service provider
Implementation and Support
The transition to the new courier system is already underway, with full implementation expected to begin on June 1. Training and support materials will be provided to all relevant departments to ensure a smooth rollout. For more information, please see the working Courier Service Procedure.
We appreciate your cooperation and enthusiasm as we continue to improve our services and reduce operational costs. If you have any questions or feedback, please reach out to Joe Slama jslama@noahhelps.org or Debi Stober dstober@noahhelps.org.
