One of the best things about working at an organization like NOAH is how passionate each and every employee is about providing the best care possible to our patients! Every single employee has the ability to impact the patient experience, and we have seen you all work hard to make that experience exceptional.
This outstanding level of care shines through in the patient feedback we receive every single day from our digital patient survey tool, Q Reviews. Every month, we will be publishing some of these amazing comments here in the Beat so we can celebrate the hard work of our incredible team members!
Take a look at just some of the comments we received in October and November. *Please note these comments are raw and unedited*.
Comment Highlights:
- I am so grateful for NOAH and ALL of the service’s it provides in One location with Care & Compassion. Thank you
- NOAH is a great organization with awesome employees and services for the community as a whole. My care team is amazing and have been there for my family countless times. My son is now going to be a patient and I have switched to NOAH for further care because they truly care!
- I can’t find anything to say to improve the services at NOAH, they do everything perfectly well! I thank God I found this clinic. They are all very polite, patient and very professionals in all they do. There at NOAH, u enter treated with kindness and respect. When u leave, the same way. Best place to be treated humanly well!
- No necesitan mejorar nada es una clínica perfecta con un gran servicio grandes trabajadores sobre todo recursos humanos y todo doctores enfermeras señoritas que atienden en el desk todo todo es mucho muy bien muy bueno les agradezco por todo su ayuda
- I am already referring my friends to NOAH. The resources and excellent customer service is rare. I was really surprised how well my dr listened and explained everything and how he referred me to the counselor and the community services. Everything in one place. Loved it. Thank you.
- My team is very caring & compassionate!! Any situation or problems I have they have the answers if not they find it!! The support I’m receiving from them help me to feel connected, understood & that they are always there to help me!! Wouldn’t trade my team for anything!!
- I don’t know where I’d be without your staff. I’ve have so many issues and problems this year but with the knowledge of your staff I’m still alive and making it one day at a time. Thank you I appreciate all of you.
To read all of the positive patient feedback received via Q Reviews during the months of October and November, select a clinic below.
Thank you for all that you do to make our patients’ experience at NOAH great! Tune in next month for more wonderful patient feedback. If you have any questions or would like to request additional onsite coaching, please reach out to Liana Brown librown@noahhelps.org.
