We are excited to announce MyChart Online Scheduling functionality is now live. This new feature gives patients the option to directly schedule medical appointments online through MyChart. All established NOAH patients with a MyChart account are eligible to use the new service and new patients may be able to schedule online based on payor and appointment type (see chart below).
Who Can Schedule Online?
| Existing Patients (Direct Scheduling) | New Patients (Open Scheduling) | |
|---|---|---|
| AHCCCS/Medicaid and Medicare only | X | |
| All payor types | X | |
| MyChart account required | X | |
| Adult in-person visit | X | X |
| Adult video visit | X | X |
| Adult physical | X | |
| Well-woman | X | |
| Medicare Annual Wellness | X | |
| Other (Hospital follow-up, pre-op, FMLA, etc.) | X | |
| Pediatric in-person well-child visit | X | X |
| Pediatric sick/follow-up visit | X | |
| Any medical provider | X | |
| PCP or any provider seen in the last year | X |
MyChart scheduling can be accessed through the MyChart patient portal and via our website’s “Request an Appointment” feature which automatically gives the option for MyChart scheduling to those who qualify. Our initial roll out of this program invites users to “pilot” the new capability and will encourage patients to provide feedback on the experience.
Employee Training and Support
The video tutorial below was created by IT to help NOAH team members become familiar with MyChart online scheduling to help support patients in this new process. Additional training opportunities will be determined later this week. For additional information please see the FAQs below.
Patient Support
An additional tutorial video to help guide patients through the online scheduling process will be available in early November.
