Incoming: Patient Experience Week is just around the corner!
From April 28 through May 2, we are celebrating the amazing work that each and every one of you do to create a positive experience for the members of our…
Christina HenningMarch Monthly Motivation
Your dedication to our patients continues to make a lasting difference, and we love sharing the gratitude they express. We’re thrilled to share some of the kind words we’ve received,…
Say It with AIDET: Introduce
The WHY When patients come see us, they often are feeling vulnerable, emotional, and/or physically unwell. An introduction from you can help make the appointment feel more personal and reassure…
March Patient Experience Champions – Congratulations Midtown!
Congratulations to the March winners of the Patient Experience Traveling Trophy – Midtown Health Center! The staff at Midtown dedicated themselves to improving the patient experience this month, and their…
February Monthly Motivation
Your dedication to our patients continues to make a lasting difference, and we love sharing the gratitude they express. We’re thrilled to share some of the kind words we’ve received,…
Congratulations Copperwood!
February Patient Experience Champions! Congratulations to the first winners of the Patient Experience Traveling Trophy – Copperwood Health Center! Copperwood staff worked hard to improve their patient experience scores and…
Say It With AIDET: Acknowledge
The WHY When it comes to providing a great patient experience, acknowledging patients with a warm welcome can make a big difference. Research shows that first impressions significantly influence overall…
January Monthly Motivation
It’s time again to celebrate your dedication and impact on the health of our community! We’re excited to share some of the heartfelt feedback we’ve received from our patients, starting…
Introducing the Patient Experience Traveling Trophy!
As part of our 2025 Patient Experience campaign Say It with AIDET, we are thrilled to introduce a fun and meaningful way to celebrate excellence in patient care—our brand-new Traveling…
Say It With AIDET!
We’re excited to announce the launch of our new Say It With AIDET! campaign, a year-long initiative dedicated to celebrating the 6 principles of AIDET: As we all know, AIDET is more…
Maya Wooden