Patient Experience

Say It With AIDET: Acknowledge

The WHY When it comes to providing a great patient experience, acknowledging patients with a warm welcome can make a big difference. Research shows that first impressions significantly influence overall…

January Monthly Motivation

It’s time again to celebrate your dedication and impact on the health of our community! We’re excited to share some of the heartfelt feedback we’ve received from our patients, starting…

Introducing the Patient Experience Traveling Trophy!

As part of our 2025 Patient Experience campaign Say It with AIDET, we are thrilled to introduce a fun and meaningful way to celebrate excellence in patient care—our brand-new Traveling…

Say It With AIDET!

We’re excited to announce the launch of our new Say It With AIDET! campaign, a year-long initiative dedicated to celebrating the 6 principles of AIDET:  As we all know, AIDET is more…

December Monthly Motivation

It’s that time again where we take a moment to celebrate all your hard work by sharing all the wonderful feedback our patients send in for the month, like this…

Celebrating a Milestone in Patient Experience

We are thrilled to share some exciting news: our NOAH Patient Experience score in Q Reviews has reached an all-time high: 4.65! This score is an increase from our score of…

October Monthly Motivation

Welcome back to Monthly Motivation, where we celebrate your hard work, empathy, and commitment to the patient experience by publishing some of the awesome feedback we’ve received from patients! Take…

Introducing the Patient Experience Dashboard

We are excited to announce the launch of our new and improved Patient Experience Dashboard! This tool is designed to provide you with a high-level overview of our patients’ satisfaction…

August Monthly Motivation

Welcome back to Monthly Motivation, where we celebrate your hard work, empathy, and commitment to the patient experience by publishing some of the awesome feedback we’ve received from patients! Take…

July Monthly Motivation

Welcome back to Monthly Motivation, where we publish some of the awesome feedback we’ve received from patients during the previous month – like this one: “I’m SO glad I had…