Say It With AIDET!

We’re excited to announce the launch of our new Say It With AIDET! campaign, a year-long initiative dedicated to celebrating the 6 principles of AIDET: 

  • Acknowledge
  • Introduce
  • Duration
  • Explanation
  • Thank You
  • Manage Up

As we all know, AIDET is more than just an acronym—it’s a powerful tool that builds trust, reduces anxiety, and encourages patient compliance. Every other month, we’ll spotlight a different component of AIDET, offering insights and best practices to deepen our understanding of this essential tool that we use every day. When we Say It With AIDET!  we elevate the patient experience!

To kick off this campaign, here’s a video made by our wonderful Marketing team that highlights how AIDET is used to transform the patient journey:

Stay tuned for more information coming your way—and thank you for your commitment to providing exceptional care!

Endorsements for AIDET from around NOAH

I think AIDET is important to use a tool reminder on how we should conduct discussions with patients and each other as it is easy to forget the basics of communication. Whether it is a patient, family member or a colleague acknowledging and appreciation is key to success.

— Sharlene Hanlon

I love AIDET because our patients deserve to feel like they are our #1 priority, and they belong here at NOAH!

— Mary Rodriguez

AIDET is great for our patients because it allows you to connect with the patient at a different level. Using AIDET creates a foundation for any conversation and allows patients to stay informed / heard throughout their visit.

— Cassie Urquizo

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